Tag: Omnichannel
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The Value of a Retail Brand
Two retailers who closed all of their stores in the past year are experiencing a rebirth from existing operators seeking to capitalize on their brand equity.
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The Amazon Effect on Grocery – Round 2
Amazon rocked the grocery world more than 2 years ago with its acquisition of Whole Foods. Now, they are looking to start a new grocery chain. Will this mean trouble for traditional grocers?
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Same-Day Delivery – The Final Retail Frontier
Same-day delivery is considered one of the final frontiers in retailing today. While Amazon currently sets the standard but others, like Macy’s, have announced plans to offer free same-day delivery for a limited time.
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FedEx Goes After the Rural Customer
The ability to provide customers with convenient access to goods is the most hotly contested component in e-commerce today. FedEx is teaming up with Dollar General to greater serve rural markets.
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Walmart Ups Their Game
In 2016, Walmart acquired Jet.com which has functioned as a separate brand and driver of e-commerce innovation. As Walmart continues to make progress in its omnichannel transformation, they now plan to fold Jet.com into its core e-commerce operations.
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Kohl’s to Accept Amazon Returns in All Stores
Kohl’s recently announced that they will beginning accepting Amazon returns in all of their stores. This was an extension of a pre-existing partnership – Kohl’s had been accepting returns in 80 stores before the announcement, and had been selling selected Amazon products in some stores as well.
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Omnichannel Offerings – Key to the Future
The growth of on-line transactions has fundamentally changed the way consumers interact with providers. The key to profitable growth in the future is highly dependent on an operator’s ability to respond to changing consumer shopping preferences, thereby serving customers in whatever manner is most convenient to them. And, omnichannel strategy is at the forefront of…