Category: Blog
-
FedEx Goes After the Rural Customer
The ability to provide customers with convenient access to goods is the most hotly contested component in e-commerce today. FedEx is teaming up with Dollar General to greater serve rural markets.
-
Walmart Ups Their Game
In 2016, Walmart acquired Jet.com which has functioned as a separate brand and driver of e-commerce innovation. As Walmart continues to make progress in its omnichannel transformation, they now plan to fold Jet.com into its core e-commerce operations.
-
Whitepaper: Loss of Mall Anchor Tenants – What Comes Next?
It is no surprise to retailers and shopping center developers in particular, and to U.S. consumers in general, that the department store industry is suffering. There are a myriad of reasons for this – the growth of large format specialty, off-price stores, and the impact of e-commerce prime among them – but the fact remains…
-
Amazon Exits the Restaurant Delivery Business on June 24th
After four years of expansion into 20 U.S. markets, Amazon announced a decision to shut down its Amazon Restaurants division on June 24th. They might be the master package delivery but restaurant delivery has its own unique set of challenges.
-
Intalytics Announces Hiring of Gary Faitler as Director of Client Services
Intalytics is pleased to announce that Gary Faitler has joined the organization as a Director of Client Services. In this role, he will enhance Intalytics’ capabilities for delivering premier real estate analytic solutions.
-
Intalytics Welcomes Jim Sellers as Senior Director of Marketing Services
ANN ARBOR, MI (June 4, 2019) – Intalytics is pleased to announce that Jim Sellers has joined its growing team as Senior Director of Marketing Services. In this role, Mr. Sellers will be responsible for leading Intalytics’ expanding line of cutting-edge customer analytics and marketing solutions to help clients find, grow, and keep their most valuable…
-
Sephora Embraces Inclusion Training
Recent customer incidents highlight a centuries-old challenge in the United States concerning racial profiling and preconceptions. One key takeaway for businesses emerges: the need for retailers and restaurant operators to ensure that existing and potential customers are fully embraced by employees no matter their ethnicity.
-
Kohl’s to Accept Amazon Returns in All Stores
Kohl’s recently announced that they will beginning accepting Amazon returns in all of their stores. This was an extension of a pre-existing partnership – Kohl’s had been accepting returns in 80 stores before the announcement, and had been selling selected Amazon products in some stores as well.
-
Omnichannel Offerings – Key to the Future
The growth of on-line transactions has fundamentally changed the way consumers interact with providers. The key to profitable growth in the future is highly dependent on an operator’s ability to respond to changing consumer shopping preferences, thereby serving customers in whatever manner is most convenient to them. And, omnichannel strategy is at the forefront of…
-
To Outsource or Not? Restaurants Face Tough Decisions for Delivery
Some larger restaurant operators have the resources to develop their own catering delivery services. But, that doesn’t hold true for smaller concepts.